Terms of Use & Privacy Policy

Nobody really wants to read all this—but by accessing our website and using our services, you agree to be bound by these terms in their entirety. Please take a moment to read them carefully.

Terms of Use

We welcome you to our website. By accessing or using our website and its services, you agree to comply with these terms.

• When you provide personal information, you consent to its use and communication as described in this policy.
• If you do not accept these terms, you must not use the website or its services.

Cookies

What Are Cookies?

Cookies are text files stored on your device when you visit a website. They help the website function properly and improve your experience.

How We Use Cookies

We use both first-party and third-party cookies to:

• Ensure proper website functionality
• Improve security
• Analyze user behavior
• Deliver relevant advertisements

Types of Cookies We Use

• Essential Cookies: Necessary for core functionality (login, cart, checkout). No personal data collected.
• Statistics Cookies: Track visitor behavior such as traffic and pages visited.
• Functional Cookies: Enable features like content sharing and embedded media.
• Preference Cookies: Store user settings such as language preferences.
• Advertisement Cookies: Deliver personalized ads based on browsing behavior.

Hyperlinks

Our website may include links to third-party websites. These websites are independent and may collect your personal data. We are not responsible for their content or data practices.

Accuracy of Information

We strive to ensure all information is accurate and up-to-date, but errors or omissions may occur. Product descriptions, pricing, and availability may change at any time without notice.

For online purchases, your only recourse is as stated in our return policy.

Disclaimer / Limitation of Liability

• The website is provided “as is” without warranties
• We do not guarantee uninterrupted or error-free operation
• We are not liable for direct or indirect damages, data loss, or inability to use the website

Privacy & Personal Information Protection Policy

Definition of Personal Information

Personal information excludes business contact details such as name, job title, work address, or work phone number.

Internal Governance Plan

We maintain a governance system to store, protect, and properly manage personal data. Information that is no longer required will be securely destroyed.

Collection & Use of Personal Information

We collect only necessary information for business operations:

• First and last name
• Phone number
• Address
• Email
• Other essential operational data

No biometric data is collected, and no personal information is shared outside the organization.

Security Measures

We implement appropriate technical and organizational safeguards to protect personal data. Our staff is required to maintain confidentiality.

Consent

No information is collected without your consent. Consent is implied when using our services. You may withdraw consent at any time by contacting us.

Access to Personal Information

You have the right to access your data, verify its accuracy, and request updates or deletion.

Complaint Resolution

If you have any concerns or complaints, please contact us. We will address your request as quickly as possible.

Security Incident Management

In case of a data breach, we will take all necessary actions in accordance with our internal security protocols.

Changes to Policy

Updates will be posted on this page with the latest revision date. We recommend reviewing this policy regularly.

Privacy Officer

Name: Cindy Duchesneau
Title: Assistant
Phone: 819-523-6363
Email: [email protected]

Last updated: October 7, 2024